From identifying vulnerable customers to storing the right data, here are best practices for debt collection during the ongoing squeeze on household incomes

The growth of fraud associated with real-time payments has already caused liability and regulatory changes abroad – will it happen in the United States too?

See how a platform approach to enterprise intelligence allowed these banks and card processors to succeed at making digital transformation highly profitable

Call for analytics and digital transformation champions!

Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences

Debit card skimming continues to grow in the U.S. - albeit slower than last year - while other fraud like scams and first party fraud impact consumers and banks alike

With looming regulatory changes and shifting customer expectations, banks need to give hyper-personalized experiences to customers to help stop scam payments

A lack of context and orchestration can limit a bank’s ability to stop fraud, while increasing the potential for false positives

FICO experts provide insight into market trends and unique research that shows fraud growth and best practices to stop it

Enterprise fraud management was a big topic at FICO World 2023, and this post explores four key themes that presenters and attendees discussed at the event

Done right, hyper-personalization is the key to some major challenges faced by fraud departments, transforming customer experience and fraud controls

FICO’s annual conference is the place to learn more about making decisions at scale – not least for those fighting fraud

With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge

Moving to a primarily digital wallet doesn’t mean sacrificing fraud protection – in fact, it means stepping up protection against scams

Debit card skimming grew at the unprecedented rate of 368% from 2021 to 2022, but there are steps banks and consumers can take to combat compromised cards