Discover how transaction analytics is revolutionizing banking by providing a 360-degree view of customer behavior and preferences

A group of eight international specialists will assess exceptional outcomes in AI, machine learning, and digital transformation

To get ahead in today’s digital ecosystem, banks need a modular technology architecture that can flex to meet myriad decisioning needs

Two surveys of insurance industry executives show the challenges in insurers' digital transformation initiatives - here's how a platform approach closes the gaps

Having an end-goal like improving your efficiency ratio is important - here's how a digital transformation program can make that happen

Business simulation can provide both the experimentation and the guardrails helping insurance companies explore multiple paths to success

Canadian cards data for the second quarter of 2023 shows the need for lenders to project unexpected rapid shock to portfolios, staffing, and expenses

Discover how FICO's advanced data analytics is empowering lenders in India to enhance debt collections strategies.

To win an edge in the ultra-competitive telco marketplace, providers’ ability to harness the power of mathematical optimization and simulation is a key differentiator

Creating next-generation customer experiences

Innovations in analytics & machine learning, decision management, mathematical optimization, and business simulation mark Summer 23 release

Global media tech company develops AI-driven media planning platform and wins FICO® Decisions Award for AI, Machine Learning & Optimization

With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge

FICO’s 2023 Trends Report reveals what’s impacting the financial services industry

The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.