Discover how transaction analytics is revolutionizing banking by providing a 360-degree view of customer behavior and preferences

A group of eight international specialists will assess exceptional outcomes in AI, machine learning, and digital transformation

From table stakes to wild cards, use these additional data sources to drive hyper-personalized insurance offers and precision risk assessment

To get ahead in today’s digital ecosystem, banks need a modular technology architecture that can flex to meet myriad decisioning needs

Having an end-goal like improving your efficiency ratio is important - here's how a digital transformation program can make that happen

Discover how FICO's advanced data analytics is empowering lenders in India to enhance debt collections strategies.

Creating next-generation customer experiences

Global media tech company develops AI-driven media planning platform and wins FICO® Decisions Award for AI, Machine Learning & Optimization

FICO’s 2023 Trends Report reveals what’s impacting the financial services industry

The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Robust decisioning platforms will enable enterprises to develop better customer experiences and faster time-to-market

Here’s how to strike a balance that delivers long-term benefits for customers' financial health

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries

In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages

New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up