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UK Cards Data Shows Rise in Delinquencies, First-Party Fraud Risk

In data on UK credit cards, FICO sees a rise in customers missing three payments, and signs of growing first-party fraud

How Vitality Fuels Customer Engagement & Loyalty 

Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth

How Did the Pandemic Affect UK Consumers’ Card Payments?

FICO data reveals that the positive payment behaviour from the pandemic is still persisting

India's Digital Scam Epidemic: A Threat to its Financial Resilience

As digital transactions soar, Indian banks face a rising tide of scams. Learn how to stay ahead with smarter fraud prevention strategies.

What Is PSD3? 4 Ways It Impacts Fraud Prevention

Understand the impact of PSD3 and the key changes it creates for fraud prevention specialists

Survey: Banks Face Regulatory Changes, Increased Liability for Scam Fraud

Banks face increasing scam liabilities worldwide as regulators change reimbursement requirements, while consumers signal willingness to complain to regulators and banks

UK Credit Cards Hit New Highs for Spending and Balances

FICO data suggests the ongoing impact of inflation could affect consumer affordability through 2025

Determining the Next Best Action to Grow Customer Relationships

Next best action strategies and technology balance growth and risk for banks, while advancing customer relationships

Real-Time Payments: 4 Requirements for Scam Protection Systems

How to design a multi-CSM (clearing and settlement mechanism) RTP solution for maximum fraud and scam protection

4 Key Ways to Drive Profitability With Overlimit Authorisations

Enhance your customer management strategies to boost enterprise revenue through overlimit authorisations

Predict Churn and Delinquency to Improve Telco Customer Retention

Here are 5 key steps that CSPs can take to predict rising churn and delinquency rates and improve telco customer retention

Survey: Real-time Intervention Is Key to Scam Protection

Consumers are facing rising scam exposure and losses, but banks can use a variety of tools to help fight the criminals and protect their customers

5 Key Strategies to Prepare for New Fraud Trends

Fraudsters adapt rapidly, always on the lookout for new ways to exploit weaknesses in fraud defences and find new routes to their victims. How can fraud teams respond?

Survey: Consumers Want Better Scam Prevention from Banks

Real-time payments (RTP) are growing in adoption and usage, and so is fraud - consumers want greater scam prevention from banks

UK Card Payment Trends: Delinquencies Still Climbing

FICO UK Credit Report for August 2024 shows familiar card payment trends, but late payments are still higher than 2023

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