How to Protect the Underbanked from Fraud and Scams

Traditional fraud protection methods may not be effective in protecting the unbanked and underbanked population - a more careful approach is needed

How to Fight Scams Through Better Classification and Effective Tagging

Defining and understanding different scam typologies yields results when identifying and preventing authorized push payment fraud

What to Do If You Fall for a Scam - 3 Examples

Fraudsters are using increasingly sophisticated tactics to scam consumers out of their money, but there are practical and immediate steps you can take if you’ve responded to a scam

3 Ways Spanish Banks Can Stop Fraud with Customer Communications

As bank fraud increases and more customers fall victim to scams, banks in Spain need to enhance fraud protection but not at the risk of damaging customer experience

How to Communicate with Customers about Possible Fraud

Real-time communications play a key role for banks to balance sensible friction in fraud management with customer preferences for ease and convenience

Lessons Learned from New Scam Regulations in Asia Pacific

Scam regulations in Hong Kong, Singapore and Australia underline the need for action on the part of lenders and telcos

Improving Case Management and Fraud Decisioning While Protecting CX

Enterprise fraud solution buyers are prioritizing investments in case management, customer engagement and decisioning, and FICO is heeding the call

Fraud Predictions 2024: Scams, Siloes and Upstream Polluters

These fraud trends will define 2024 as financial institutions look to enhance security and protect the customer experience

APP Fraud: Get Ready Now for Global Scams Regulations

As regulators around the world roll out new rules to deal with APP fraud, these four tips can help payment service providers adapt to the new fraud prevention regimes

How to Protect Mobile Wallets from Prepaid Card Fraud

What are the strategies that are reshaping the battle against prepaid card fraud within the realm of mobile wallets?

Hyper-Personalization: How to Blend Fraud Management and CX

Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences

Courier Scams – How They Work and How to Fight Them

Courier scams have long been a problem, but the threat has gathered momentum in recent months

Using Real-Time Communications to Defend Against Fraud

One effective way for service providers to protect customers against fraud schemes is through automated, real-time, two-way communication and notification

Why Banks Need Context and Orchestration to Fight Against Fraud

A lack of context and orchestration can limit a bank’s ability to stop fraud, while increasing the potential for false positives

FICO Fraud Report 2023: From Application Fraud to the Scamdemic

FICO experts provide insight into market trends and unique research that shows fraud growth and best practices to stop it

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