Barriers between functions create credit risk and fraud exposure and lead to poor customer experiences and reduced business growth

Innovation and agility are at the heart of digital transformation, as these case studies from senior leaders demonstrate

Lenders meeting at FICO’s Auto MasterMind event discussed the technologies that can make auto loan finance smarter

Fraud prevention leaders outline their concerns and priorities for tackling application fraud at FICO virtual roundtable

To get ahead in today’s digital ecosystem, banks need a modular technology architecture that can flex to meet myriad decisioning needs

See how a platform approach to enterprise intelligence allowed these banks and card processors to succeed at making digital transformation highly profitable

Call for analytics and digital transformation champions!

With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge

FICO’s 2023 Trends Report reveals what’s impacting the financial services industry

Digital transformation cuts across the entire enterprise, but it’s also hitting closer to home as the humble wallet undergoes a transformation too

The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Learn how banks and other financial institutions can use personalization to drive growth in spite of global economic uncertainty

Hyper-personalizing customer treatments, understanding borrowers' financial resilience and scenario simulation and testing will all be priorities for financial services

From diversity in AI to the film Highlander to transformative banking experiences, these decision management topics pointed the way to the future

Managing UK customers to better outcomes under the FCA’s Consumer Duty will require a true platform for understanding and action