To Stop Scams, It’s Time to Add Sensible Friction to Easy Money

The convenience and speed of real-time payments makes it easy for fraudsters to scam individuals. It’s time to consider sensible friction in the process.

AGL Boosts Payments 40% with FICO's Personalised Digital Collections

Leading Australian essential service provider uses FICO Customer Communication Services and wins FICO® Decisions Award for Debt Management

How to Turn UK’s Consumer Duty Compliance to Your Advantage

With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge

Pre-Delinquency Measures for Financially Vulnerable Customers

How well individuals respond to pre-delinquency measures often hinges on the strategies lenders use to engage with them

Top 5 Debt Collection Posts of 2022: Crisis and Opportunity

As more people enter the collections queue due to rising costs and economic wobbles, our collections experts share their tips for early collections, digital approaches and more

Agile Collections Strategies Can Protect Loyalty in Tough Times

As economic victims swell the collections queue, do you have the tools you need to differentiate them and apply the correct treatments to different cohorts?

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