FICO’s 2023 Trends Report reveals what’s impacting the financial services industry

How well individuals respond to pre-delinquency measures often hinges on the strategies lenders use to engage with them

As more people enter the collections queue due to rising costs and economic wobbles, our collections experts share their tips for early collections, digital approaches and more

From diversity in AI to the film Highlander to transformative banking experiences, these decision management topics pointed the way to the future

As economic victims swell the collections queue, do you have the tools you need to differentiate them and apply the correct treatments to different cohorts?

Digital collections isn't a new concept, but it has taken on additional relevance in the current economic environment. Here are some tips for success.

What prudent and responsible actions can we diligently deploy to face the potential fallout of inflation?

While the current series of economic shocks may seem "unprecedented", there are clear lessons from past crises that should shape our collections strategies today

Panel of 8 global experts to review outstanding results with AI, machine learning and digital transformation

With as much as 50% of consumers experiencing financial difficulty soon, it's time to review your early and pre-collections strategy and processes

Call for analytics and digital transformation champions!

In order to deal with the rising cost of living and other challenges, anyone managing collections portfolios and effective debt recovery strategies needs these capabilities

From identifying vulnerable customers to storing the right data, here are best practices for debt collection in the current pandemic

Contact data quality in debt collection can make or break your success — here are best practices for improving it

In this presentation from the Collections and Vulnerability conference, Bruce Curry lays out the case for customer-centric debt collection and its impact on a firm's performance