Westpac NZ Boosts Hyper-Personalization With FICO Platform
Leading New Zealand bank with more than 1.5 million customers wins FICO Pioneer Award for its advanced decision innovation
What to Do If You Fall for a Scam - 3 Examples
Fraudsters are using increasingly sophisticated tactics to scam consumers out of their money, but there are practical and immediate steps you can take if you’ve responded to a scam
Debit Card Compromises Nearly Doubled in 2023 - FICO Data
Debit card skimming grew 96% year over year in 2023, with new geographies taking some of the top spots for points of compromise
Improving Case Management and Fraud Decisioning While Protecting CX
Enterprise fraud solution buyers are prioritizing investments in case management, customer engagement and decisioning, and FICO is heeding the call
Fraud Predictions 2024: Scams, Siloes and Upstream Polluters
These fraud trends will define 2024 as financial institutions look to enhance security and protect the customer experience
How Banks Can Manage Credit Strategies in Turkey’s Economy
At a time of rapid change, Turkish banks could use mathematical optimisation of credit strategies to navigate pricing challenges and spur growth
Digital Transformation Success Stories: FICO Platform Users Speak Out
Innovation and agility are at the heart of digital transformation, as these case studies from senior leaders demonstrate
Is Bust-Out Fraud Hiding as Bad Debt on Your Balance Sheet?
Bust-out fraud is a type of fraud that often masquerades as bad debt - but it can never be collected, because the account owner has no intention to pay
How to Protect Mobile Wallets from Prepaid Card Fraud
What are the strategies that are reshaping the battle against prepaid card fraud within the realm of mobile wallets?
Real-Time Payments Fraud: Are New Regulations and Liability Shifts Coming?
The growth of fraud associated with real-time payments has already caused liability and regulatory changes abroad – will it happen in the United States too?
2024 FICO Decisions Awards Now Open
Call for analytics and digital transformation champions!
Hyper-Personalization: How to Blend Fraud Management and CX
Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences
Card Skimming and Other Fraud Types Continue to Grow - US Data
Debit card skimming continues to grow in the U.S. - albeit slower than last year - while other fraud like scams and first party fraud impact consumers and banks alike
Hyper-Personalization for Payments and Fraud Protection
With looming regulatory changes and shifting customer expectations, banks need to give hyper-personalized experiences to customers to help stop scam payments
Why Banks Need Context and Orchestration to Fight Against Fraud
A lack of context and orchestration can limit a bank’s ability to stop fraud, while increasing the potential for false positives
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