Improving Case Management and Fraud Decisioning While Protecting CX
Enterprise fraud solution buyers are prioritizing investments in case management, customer engagement and decisioning, and FICO is heeding the call
Fraud Predictions 2024: Scams, Siloes and Upstream Polluters
These fraud trends will define 2024 as financial institutions look to enhance security and protect the customer experience
Is Bust-Out Fraud Hiding as Bad Debt on Your Balance Sheet?
Bust-out fraud is a type of fraud that often masquerades as bad debt - but it can never be collected, because the account owner has no intention to pay
How to Protect Mobile Wallets from Prepaid Card Fraud
What are the strategies that are reshaping the battle against prepaid card fraud within the realm of mobile wallets?
Real-Time Payments Fraud: Are New Regulations and Liability Shifts Coming?
The growth of fraud associated with real-time payments has already caused liability and regulatory changes abroad – will it happen in the United States too?
2024 FICO Decisions Awards Now Open
Call for analytics and digital transformation champions!
Hyper-Personalization: How to Blend Fraud Management and CX
Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences
Card Skimming and Other Fraud Types Continue to Grow - US Data
Debit card skimming continues to grow in the U.S. - albeit slower than last year - while other fraud like scams and first party fraud impact consumers and banks alike
Hyper-Personalization for Payments and Fraud Protection
With looming regulatory changes and shifting customer expectations, banks need to give hyper-personalized experiences to customers to help stop scam payments
Why Banks Need Context and Orchestration to Fight Against Fraud
A lack of context and orchestration can limit a bank’s ability to stop fraud, while increasing the potential for false positives
FICO Fraud Report 2023: From Application Fraud to the Scamdemic
FICO experts provide insight into market trends and unique research that shows fraud growth and best practices to stop it
FICO World 2023: Four Enterprise Fraud Management Takeaways
Enterprise fraud management was a big topic at FICO World 2023, and this post explores four key themes that presenters and attendees discussed at the event
Is Hyper-Personalization a Game Changer for Fraud Management?
Done right, hyper-personalization is the key to some major challenges faced by fraud departments, transforming customer experience and fraud controls
EV and the Future of Hyper-Personalized Automotive Experiences
Steve Greenfield, CEO and Founder of Automotive Ventures, discusses how electric vehicles will drive hyper-personalization in this Q&A from FICO Mastermind
FICO World 2023 - Agenda Focuses on 3 Key Fraud Strategies
FICO’s annual conference is the place to learn more about making decisions at scale – not least for those fighting fraud
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