Real-time communications play a key role for banks to balance sensible friction in fraud management with customer preferences for ease and convenience

Scam regulations in Hong Kong, Singapore and Australia underline the need for action on the part of lenders and telcos

Latin America needs to get ready for the consequences of the growth of real-time payments

Moving from separate systems to a single platform, and using omnichannel communications, are keys to improving both risk and fraud management

Siloes between your application fraud management and originations teams can create customer experience problems and increase losses - here are some ways to break through the siloes

Barriers between functions create credit risk and fraud exposure and lead to poor customer experiences and reduced business growth

Enterprise fraud solution buyers are prioritizing investments in case management, customer engagement and decisioning, and FICO is heeding the call

These fraud trends will define 2024 as financial institutions look to enhance security and protect the customer experience

As regulators around the world roll out new rules to deal with APP fraud, these four tips can help payment service providers adapt to the new fraud prevention regimes

Fraud prevention leaders outline their concerns and priorities for tackling application fraud at FICO virtual roundtable

Bust-out fraud is a type of fraud that often masquerades as bad debt - but it can never be collected, because the account owner has no intention to pay

What are the strategies that are reshaping the battle against prepaid card fraud within the realm of mobile wallets?

Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences

Courier scams have long been a problem, but the threat has gathered momentum in recent months

A lack of context and orchestration can limit a bank’s ability to stop fraud, while increasing the potential for false positives