Here are 5 key steps that CSPs can take to predict rising churn and delinquency rates and improve telco customer retention

Fraudsters adapt rapidly, always on the lookout for new ways to exploit weaknesses in fraud defences and find new routes to their victims. How can fraud teams respond?

Real-time payments (RTP) are growing in adoption and usage, and so is fraud - consumers want greater scam prevention from banks

FICO UK Credit Report for August 2024 shows familiar card payment trends, but late payments are still higher than 2023

Business outcome simulation enables business users to simulate changes to strategy and quickly make informed decisions to help reduce risk and enhance profitability

Spending falls following typical seasonal patterns, although average balance is up 5.3% year-on-year and more customers miss payments

FICO's Canadian Bankcards Industry Benchmarking Trends for Q2 2024 show monolines delinquencies have reached pre-COVID levels

The benefits of active vs. passive use of FICO customer management technology are clear

This deep dive into the credit health of the Brazilian market presents a positive national scenario, leading to recommendations for growth in multiple credit products

Regulatory pressures and waning trust are among the factors forcing banks to better meet customers’ needs - here are some best practices

FICO analysis of 2023-2024 data reveals how continued high costs and inflation are shaping UK credit card payment patterns

Card issuers should consider a credit limit increase program for existing credit card customers to engage customers and meet demand

Prestigious EMEA Credit Awards program recognizes leading technology providers and praiseworthy customer implementations in financial services

Collaboration is critical to overcome the silos in your organization, each of which sees a partial picture of your customers

This leading South African bank uses an enterprise-wide Risk Intelligence to prevent fraud, money laundering and other financial crime