FICO’s omni-channel Customer Communication Services can help European institutions stay ahead through tailored customer outreach

Brazilian banking giant modernizes fraud detection and account onboarding with AI on FICO Platform, securing 1B transactions and doubling approval speed

The Santander US Auto business, one of the largest auto lenders in the U.S., has won a 2025 FICO® Decisions Award for its use of machine learning

Using FICO® Platform, iA Financial is advancing toward 80% underwriting automation, improving efficiency, and enhancing its client and advisor experience in Canada.

Lenders can unlock a competitive advantage with enhanced credit line optimization in digital onboarding, as well as optimization in customer management and debt collection

The advent of Generative AI opens the door for more targeted and effective messaging when payments are late – learn about the benefits

With real-time, omni-channel communications, banks can improve fraud management and customer experience with personalized outreach

We have built a data science organization that prizes creativity and operationalizes innovation for demonstrable business benefit and positive customer impact

As defaults increase collections workload, the benefits of conversational AI can prioritize agents' work and lead to faster resolution

15 companies recognized for successful innovation in AI, machine learning and decision management

Enhance your customer management strategies to boost enterprise revenue through overlimit authorisations

Here are 5 key steps that CSPs can take to predict rising churn and delinquency rates and improve telco customer retention

Applied intelligence refers to a combination of human and artificial intelligence – here’s how that helps businesses succeed

Report on "Decision Intelligence Platforms" defines critical capabilities businesses need

How FICO's advanced analytics can help banks win back deposits