Financial institutions are preparing for 2022 by pivoting their focus towards digital transformation initiatives that add real value for their customers – and their bottom line

I predict that Auditable AI and Humble AI will become widely used in 2022, as essential parts of Responsible AI

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries

In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages

FICO continues to be responsible for industry-changing innovations in AI, Financial Crime and Retail Credit Analytics.

New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up

More than 85% of consumers polled said they were willing to consider opening a financial account digitally - but they have high expectations

Better decisions hinge on infrastructures that enable businesses to implement strategies at speed and scale - and adapt faster than the competition

Cobots are collaborative robots, and they're part of the way financial services fight fraud and financial crime

After 65 Years, FICO (still) innovates and leads with our software solutions.

Interactions with vulnerable customers offer critical insights that can transform business outcomes, performance and drive long-term loyalty and retention

These case studies prove the effectiveness of predictive analytics when it comes to challenges such as supply chain gridlocks

Continually delivering business improvements is challenging - but centralized decisioning offers multiple routes to success

Now is the perfect time to make the most of your competitive advantage and take the next step to integrate a cloud-hosted platform and become truly decision-centric

As Hoist Finance shows, best practices in decision management – automation, digitization, centralization – also result in greener decisions