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Are You Catering For The ‘Unhappy Path’ In Digital Journeys?

Bridging the expectation gap through decision planning to improve the customer experience

Business Navigation: Taking the Optimal Route to Your Goals

Using decision modelling and optimisation techniques similar to those used in navigation applications can help improve business performance by over 30%

Winners of 2021 FICO Decisions Awards Announced

Digital transformation yields dividends in challenging year

It’s 2021. Do You Know What Your AI Is Doing?

New "State of Responsible AI" report from Corinium and FICO finds that most companies don’t—and are deploying artificial intelligence at significant risk

Checkmating the Competition: What’s Your Best Move?

As in chess, victory on the business battlefield goes to those who can make smarter decisions many, many moves ahead. Digital decisioning can help.

Digital Decisioning Enables Radical, Customer-Focused Change

It’s easy to confuse digitization with digital decisioning, both play a role in digital transformation, but the difference is digital decisioning is at its center.

Does the EU Framework for Responsible AI Go Far Enough?

Whilst the EU have rightly focused on the use of AI and data science strategic leadership, more needs to be done on AI explainability

Defining Big Data Characteristics – A Data Scientist’s Life Hack

Unless you are good at generating the right data characteristics, or features, which are relevant to your business decisions, you cannot increase the value of big data

COVID Vaccine Fraud: Be Wary of the Scammers

Review the latest scams emerging and run through a checklist of how to protect yourself and your loved ones

Boeing Creates Complex COVID-19 Nurse Schedule in a Week

Aviation analytics group uses FICO Optimization to assist Sweden's second-largest hospital

Women in AI: The Banker Podcast with Louise Lunn

Louise Lunn, head of global analytics delivery at FICO, explains how COVID-19 has driven more demand for AI, and what young women should consider about joining the field

Can Your Machine Learning Do the Lambada?

Machine learning is powerful, but beware of solutions that promote it as a magical ingredient

Falcon Intelligence Network: A Fraud Consortium for Fraud-Fighting Machine Learning Innovation

How FICO uses global payments data to accurately prevent the next fraud event across a wide range of payment types and channels

Trusted AI: The Science of Monotonicity in Neural Networks

In part 2 of this series, I take a deep dive into the data science that drives monotonicity and palatability, qualities that help gain trust in AI

Risk Model Management: 8 Factors for Reassessing ECL

It's time to review your expected credit loss models and impairment analysis as part of sound model management

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