The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Robust decisioning platforms will enable enterprises to develop better customer experiences and faster time-to-market

From diversity in AI to the film Highlander to transformative banking experiences, these decision management topics pointed the way to the future

In 2022, FICO was granted 11 new U.S. software patents

A pragmatic approach I call Practical AI will rise in 2023 like a phoenix from the ashes of years of irrational exuberance around artificial intelligence

Here’s how to strike a balance that delivers long-term benefits for customers' financial health

Insurers need to make real-time decisions using advanced analytics, with interactive communications, based on a complete view of the customer

Monolithic architecture hinders the evolution of cloud-hosted platforms — microservices are proving more effective at meeting insurers' demands for agility

FICO awarded first place in six categories on risk and compliance technology in the 2023 Chartis RiskTech100® Report, including Innovation for the sixth year in a row

The AI Bill of Rights is the first step toward similar regulation of AI and machine learning algorithms

How data sharing can improve credit risk decisioning

Panel of 8 global experts to review outstanding results with AI, machine learning and digital transformation

Pre-screened, right-sized offers and the efficient use of ‘just-in-time’ data are helping telcos win, retain and safeguard more customers – regardless of age or credit profile

Digitalization and artificial intelligence will radically change retail banking. What does this mean for banks?

For deposit-taking institutions, a rising-rate environment presents both a challenge and an opportunity - and deposit price optimisation provides a strong solution