Navigating Risk Management with Machine Learning
The Santander US Auto business, one of the largest auto lenders in the U.S., has won a 2025 FICO® Decisions Award for its use of machine learning
Communicating with Your Customers to Beat Fraud
With real-time, omni-channel communications, banks can improve fraud management and customer experience with personalized outreach
India's Digital Scam Epidemic: A Threat to its Financial Resilience
As digital transactions soar, Indian banks face a rising tide of scams. Learn how to stay ahead with smarter fraud prevention strategies.
4 Key Ways to Drive Profitability With Overlimit Authorisations
Enhance your customer management strategies to boost enterprise revenue through overlimit authorisations
Survey: Real-time Intervention Is Key to Scam Protection
Consumers are facing rising scam exposure and losses, but banks can use a variety of tools to help fight the criminals and protect their customers
Optimizing Device Financing Sheds Cost, Drives Revenue
A data-driven optimization process expands opportunity, improves profitability, and reduces risk for communications service providers that offer device financing
Award Winner: How Network International Stops Millions in Fraud
NI has deployed FICO Falcon Fraud Manager for financial institutions across the Middle East and Africa
How a FICO Partnership Can Help Your Business Soar
Examples from TSYS, Dock and Creditforce show how FICO technology helps partners help their customers stop fraud, manage credit and more
How Hyper-Personalized Communications Can Stop Scams
Waiting for your regulator to require improved customer communications on scams places you at risk of distinct competitive disadvantage vis-à-vis your competitors
Westpac NZ Boosts Hyper-Personalization With FICO Platform
Leading New Zealand bank with more than 1.5 million customers wins FICO Pioneer Award for its advanced decision innovation
3 Ways Spanish Banks Can Stop Fraud with Customer Communications
As bank fraud increases and more customers fall victim to scams, banks in Spain need to enhance fraud protection but not at the risk of damaging customer experience
How to Communicate with Customers about Possible Fraud
Real-time communications play a key role for banks to balance sensible friction in fraud management with customer preferences for ease and convenience
Improving Case Management and Fraud Decisioning While Protecting CX
Enterprise fraud solution buyers are prioritizing investments in case management, customer engagement and decisioning, and FICO is heeding the call
Fraud Predictions 2024: Scams, Siloes and Upstream Polluters
These fraud trends will define 2024 as financial institutions look to enhance security and protect the customer experience
How Banks Can Manage Credit Strategies in Turkey’s Economy
At a time of rapid change, Turkish banks could use mathematical optimisation of credit strategies to navigate pricing challenges and spur growth
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