The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI

Rising spend and falling payments to balance continued to push up average balances on UK credit cards, demonstrating underlying risk

Credit card insights uncover developing financial pressures affecting many Canadians

Lenders in Brazil can improve collections and fraud strategies by optimizing the balance of digital message channels

Lenders should keep a close eye on credit card delinquencies, which saw a 10.4% increase in the percentage of customers missing one payment in May

Organizations that have deployed integrated communications are unlocking higher engagement rates, faster time-to-promise and a smoother customer experience

April data on UK cards shows spending declined and average balances increased, signalling slow rise in credit risk for UK consumers

Credit card data reveals many Canadians are struggling to pay off their monthly balances

Financial pressures on UK consumers are evident in drop in spend and rise in delinquencies on credit cards

Skyrocketing delinquencies in the US and other markets pose a threat that demands the use of decisioning-as-a-service

Explore the forthcoming capabilities for business decision-making and applied intelligence based on AI, composability and more

Using FICO® Auto Score 10, Octane responsibly expands credit access and grows recreational financing by 36%.

This FICO World presentation highlights the vital importance of balancing customer care with collections success in a highly regulated environment

In data on UK credit cards, FICO sees a rise in customers missing three payments, and signs of growing first-party fraud

Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth