New Technology Can Detect & Prevent Scams in Real Time
Protect your customers and prevent fraud losses from various types of scams using intelligent intervention
Using AI to Improve Debt Collection Strategies
The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI
Canada Bankcard Industry Benchmarking Trends: Q2 2025
Credit card insights uncover developing financial pressures affecting many Canadians
Canada Bankcard Industry Benchmarking Trends: Q1 2025
Credit card data reveals many Canadians are struggling to pay off their monthly balances
3 Ways Social Engineering Undermines Fraud Defences in the UK
UK Finance’s Fraud Report 2025 shows changes in fraud typologies – underlying much of this shift is evolving techniques in social engineering
The 6 "E"s of Enterprise Fraud Management
Navigate the complexities of enterprise fraud management with seamless orchestration, real-time detection, and scalable prevention and intervention strategies.
The Impact of Regulation on Collections and Customer Care
This FICO World presentation highlights the vital importance of balancing customer care with collections success in a highly regulated environment
PSD3: Preparing for the Next Wave of Payments Regulation
FICO’s omni-channel Customer Communication Services can help European institutions stay ahead through tailored customer outreach
It's Time to Rethink Credit Strategies in South Africa
Lenders can unlock a competitive advantage with enhanced credit line optimization in digital onboarding, as well as optimization in customer management and debt collection
3 Ways Conversational AI Aids Collections & Customer Support
The advent of Generative AI opens the door for more targeted and effective messaging when payments are late – learn about the benefits
India's Digital Scam Epidemic: A Threat to its Financial Resilience
As digital transactions soar, Indian banks face a rising tide of scams. Learn how to stay ahead with smarter fraud prevention strategies.
What Is PSD3? 4 Ways It Impacts Fraud Prevention
Understand the impact of PSD3 and the key changes it creates for fraud prevention specialists
Survey: Banks Face Regulatory Changes, Increased Liability for Scam Fraud
Banks face increasing scam liabilities worldwide as regulators change reimbursement requirements, while consumers signal willingness to complain to regulators and banks
Real-Time Payments: 4 Requirements for Scam Protection Systems
How to design a multi-CSM (clearing and settlement mechanism) RTP solution for maximum fraud and scam protection
Can Digital Channels Work with High-Risk Collections Accounts?
Digital channels can deliver great results across all risk groups and the entire debt collection lifecycle, improving the customer experience as well as portfolio performance
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