How to Build a Winning Customer Communication Strategy to Reduce Fraud and Improve Debt Resolution

Reducing fraud, improving debt collection and building customer loyalty are three gains businesses can achieve with a great customer communication strategy

Meet Our 2026 FICO Decision Awards Judges

Top executives and analysts will evaluate how FICO customers are using AI and decisioning technology to drive measurable business outcomes

Using SMS, RCS and WhatsApp in Omni-Channel Communications

Lenders in Brazil can improve collections and fraud strategies by optimizing the balance of digital message channels

How a FICO Partnership Can Help Your Business Soar

Examples from TSYS, Dock and Creditforce show how FICO technology helps partners help their customers stop fraud, manage credit and more

2024 FICO Decisions Awards Now Open

Call for analytics and digital transformation champions!

How to Turn UK’s Consumer Duty Compliance to Your Advantage

With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge

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