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3 Ways Spanish Banks Can Stop Fraud with Customer Communications

As bank fraud increases and more customers fall victim to scams, banks in Spain need to enhance fraud protection but not at the risk of damaging customer experience

How to Communicate with Customers about Possible Fraud

Real-time communications play a key role for banks to balance sensible friction in fraud management with customer preferences for ease and convenience

Meet The 2024 FICO Decisions Awards Winners!

18 companies recognized for successful innovation in AI, machine learning and decision management

Lessons Learned from New Scam Regulations in Asia Pacific

Scam regulations in Hong Kong, Singapore and Australia underline the need for action on the part of lenders and telcos

Will Brazil’s New Scams Regulation Drive Change in Latin America?

Latin America needs to get ready for the consequences of the growth of real-time payments

How to Stop More Application Fraud Using Smart Technology

Moving from separate systems to a single platform, and using omnichannel communications, are keys to improving both risk and fraud management

How to Improve Application Fraud and Originations Processes

Siloes between your application fraud management and originations teams can create customer experience problems and increase losses - here are some ways to break through the siloes

Application Fraud: How to Prevent Losses by Busting Through Siloes

Barriers between functions create credit risk and fraud exposure and lead to poor customer experiences and reduced business growth

Improving Case Management and Fraud Decisioning While Protecting CX

Enterprise fraud solution buyers are prioritizing investments in case management, customer engagement and decisioning, and FICO is heeding the call

Fraud Predictions 2024: Scams, Siloes and Upstream Polluters

These fraud trends will define 2024 as financial institutions look to enhance security and protect the customer experience

APP Fraud: Get Ready Now for Global Scams Regulations

As regulators around the world roll out new rules to deal with APP fraud, these four tips can help payment service providers adapt to the new fraud prevention regimes

Application Fraud – Real-Time and Integrated Solutions Are the Priority

Fraud prevention leaders outline their concerns and priorities for tackling application fraud at FICO virtual roundtable

Is Bust-Out Fraud Hiding as Bad Debt on Your Balance Sheet?

Bust-out fraud is a type of fraud that often masquerades as bad debt - but it can never be collected, because the account owner has no intention to pay

Real-Time Payments Fraud Is Growing - Here's How to Prevent It

As real-time payments take off and begin to dominate ecommerce growth, banks must address real-time payments fraud with sensible friction and personalized notifications

Meet Our 2024 FICO Decisions Awards Judges

A group of eight international specialists will assess exceptional outcomes in AI, machine learning, and digital transformation

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