Creating next-generation customer experiences

Orchestration enables enterprises to align controls, grab the best data, derive valuable insights and take the best actions to achieve specific outcomes

With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge

Panel of 8 global experts to review outstanding results with AI, machine learning and digital transformation

FICO fraud expert TJ Horan talks fraud management and responsible AI with FICO's Chief Analytics Officer, Dr. Scott Zoldi

Call for analytics and digital transformation champions!

Orchestration (of both data and process) is one of the most potent weapons in fighting scams and fraud, and FICO enables potent orchestration capabilities.

When it comes to secure digital banking, customers don’t mind if you overcommunicate - in fact, there are many areas where you can pester them a little

Explainability in fraud management covers everything from how fraud systems work to how their models are trained to how they are fueled by the right data

If done properly, using AI and machine learning in fraud detection can clearly distinguish legitimate and fraudulent behaviors while adapting over time to new tactics

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries

FICO continues to be responsible for industry-changing innovations in AI, Financial Crime and Retail Credit Analytics.

Cobots are collaborative robots, and they're part of the way financial services fight fraud and financial crime

The new FICO community will give you more detailed practical information to help your organization fight fraud & financial crime, and hear from fraud experts

Digital transformation yields dividends in challenging year