The Hidden Costs of Friction: What 18,000 Consumers Revealed About Identity Verification and Account Origination

Our comprehensive survey uncovered striking regional differences in consumer priorities and behaviors, challenging conventional wisdom about what drives account selection

BNPL Success: How FICO Platform Addresses 5 Key Challenges

Risk management is a critical issue for Buy Now, Pay Later (BNPL) lending - discover how FICO Platform promotes growth and responsible lending

Meet Our 2026 FICO Decision Awards Judges

Top executives and analysts will evaluate how FICO customers are using AI and decisioning technology to drive measurable business outcomes

Survey: What Makes a Great Customer Experience?

A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

How to Unlock the Hidden Patterns in Payment Transactions

Applied Intelligence helps capture payments data across the business

How Vitality Fuels Customer Engagement & Loyalty 

Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth

How Digital Twins & Simulation Improve Credit Line Management

Business outcome simulation enables business users to simulate changes to strategy and quickly make informed decisions to help reduce risk and enhance profitability

Brazilian Credit Risk Trends Reveal Growth Opportunities

This deep dive into the credit health of the Brazilian market presents a positive national scenario, leading to recommendations for growth in multiple credit products

Westpac NZ Boosts Hyper-Personalization With FICO Platform

Leading New Zealand bank with more than 1.5 million customers wins FICO Pioneer Award for its advanced decision innovation

Risk & Lending Predictions 2024: UK Stresses and Open Banking

UK consumers face another challenging year — financial institutions should make use of Open Banking data and new technology

Digital Transformation Success Stories: FICO Platform Users Speak Out

Innovation and agility are at the heart of digital transformation, as these case studies from senior leaders demonstrate

The Future of AI and Hyper-Personalization in Auto Loan Finance

Lenders meeting at FICO’s Auto MasterMind event discussed the technologies that can make auto loan finance smarter

Improving Your Efficiency Ratio: 7 Financial Institutions’ Results

See how a platform approach to enterprise intelligence allowed these banks and card processors to succeed at making digital transformation highly profitable

How to Turn UK’s Consumer Duty Compliance to Your Advantage

With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge

Hyper-Personalization Survey Highlights Boardrooms' Blind Spots

New study from Forrester shows the value of hyper-personalization and the gaps businesses face today

Take the next step

Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.