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The Importance of Customer Management Strategies in Economic Stress

Customers value companies who anticipates outcomes and offers creative solutions.

The Three Rs of Managing Credit Risk in Disrupted Times

Managing credit risk needs to start with a vision for the customer experience

Are Turkish Banks & Consumers Ready for Digital Account Opening?

97% of Turkish respondents in new survey say they would open a financial account fully online

Banreservas Automates 80 Percent of Loan Applications

Largest bank in the Dominican Republic wins FICO® Decisions Award for Customer Onboarding & Management

FICO Platform Supports Care by Volvo

FICO® Decision Modeler to onboard customers for Volvo Cars’ new vehicle subscription service

Precise, Multi-Lever Promotional Pricing for Deposits: How to Actually Make it Happen

Worldpay Transforms Merchant Onboarding with FICO Platform

Using the FICO Decision Management Platform and FICO Application Studio, Worldpay has been able to increase automated merchant onboarding approval rates.

Delighting Customers in a Competitive Market: Learn from Your 'At-Bats'

With new customer acquisition costs spiraling out of control and nimble competitors trying to pick off profitable portions of your portfolios, there’s never been a more critical time to invest in customer management.

Competing in a Digital-first Environment: Is your Origination Process Ready?

Fair Pricing with Price Optimisation

Some people believe that the application of price optimisation takes advantage of price-insensitive customers. In fact, a powerful pricing engine is more necessary than ever.

How Decision Management Powers Growth at African Bank

Vere Millican discusses the role of decision management technology in the success of African Bank.

Digitizing Credit Originations at SunTrust

Origination Manager used as underwriting engine and workflow manager

Modeling Deposit Price Elasticity: Where’s the Value?

What should you expect to gain from deposit price elasticity models and what can you do with them to maximize benefit to the business?

Modelling Deposit Price Elasticity: What Data Do You Need?

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