Westpac NZ Boosts Hyper-Personalization With FICO Platform

Leading New Zealand bank with more than 1.5 million customers wins FICO Pioneer Award for its advanced decision innovation

Meet The 2024 FICO Decisions Awards Winners!

18 companies recognized for successful innovation in AI, machine learning and decision management

The Power of 10: FICO’s Patent Powerhouse Unveils 10 New Patents

FICO’s latest data science and software patents amplify the benefits of enterprise decision-making technology delivered through FICO® Platform and software solutions

Risk & Lending Predictions 2024: UK Stresses and Open Banking

UK consumers face another challenging year — financial institutions should make use of Open Banking data and new technology

Report Shows Many Banks Fail at Hyper-Personalization - at a Price

Customer defections are one result of poor personalization — but new Forrester report also shares how some banks are winning

Digital Transformation Success Stories: FICO Platform Users Speak Out

Innovation and agility are at the heart of digital transformation, as these case studies from senior leaders demonstrate

The Future of AI and Hyper-Personalization in Auto Loan Finance

Lenders meeting at FICO’s Auto MasterMind event discussed the technologies that can make auto loan finance smarter

Practical Applications of Transaction Analytics in Banking

Explore how transaction analytics can improve credit scoring, deepens customer relationships and reduce collection costs.

Meet Our 2024 FICO Decisions Awards Judges

A group of eight international specialists will assess exceptional outcomes in AI, machine learning, and digital transformation

How Composability Helps Banks Reimagine Operational Efficiency and Agility

To get ahead in today’s digital ecosystem, banks need a modular technology architecture that can flex to meet myriad decisioning needs

9 Success Factors for Improving Your Bank’s Efficiency Ratio

Having an end-goal like improving your efficiency ratio is important - here's how a digital transformation program can make that happen

See Customers Clearer with Hyper-Personalization at Scale

Are you seeing the people behind the data? Providing superb customer experience means achieving hyper-personalization at hyperscale

Critical Steps to Improving Hyper-Personalization at Scale

Alyson Clarke of Forrester Consulting takes a deep dive into the implications and expectations around hyper-personalization to banks and their customers

FICO World 23: Unleashing the Power of FICO Platform

Creating next-generation customer experiences

Modelling Deposit Price Elasticity: What Is It All About?

A price elasticity model enables the product team to set deposit rates with a sound understanding of the expected performance from the rate strategy

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