Explore how transaction analytics can improve credit scoring, deepens customer relationships and reduce collection costs.

To get ahead in today’s digital ecosystem, banks need a modular technology architecture that can flex to meet myriad decisioning needs

Two surveys of insurance industry executives show the challenges in insurers' digital transformation initiatives - here's how a platform approach closes the gaps

Having an end-goal like improving your efficiency ratio is important - here's how a digital transformation program can make that happen

Creating next-generation customer experiences

FICO’s 2023 Trends Report reveals what’s impacting the financial services industry

The 5 top posts last year dealt with digital transformation in insurance, automated originations, responsible AI, model governance and, strangely enough, movies!

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries

In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages

New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up

More than 85% of consumers polled said they were willing to consider opening a financial account digitally - but they have high expectations

Interactions with vulnerable customers offer critical insights that can transform business outcomes, performance and drive long-term loyalty and retention

Digital transformation yields dividends in challenging year

Data can be a strategic asset to help you produce real time insights that will generate long-term business value, and support customer needs.

Companies invited to submit their successful digital transformation projects