Explore how transaction analytics can improve credit scoring, deepens customer relationships and reduce collection costs.

Discover how transaction analytics is revolutionizing banking by providing a 360-degree view of customer behavior and preferences

Two surveys of insurance industry executives show the challenges in insurers' digital transformation initiatives - here's how a platform approach closes the gaps

Having an end-goal like improving your efficiency ratio is important - here's how a digital transformation program can make that happen

Creating next-generation customer experiences

Global media tech company develops AI-driven media planning platform and wins FICO® Decisions Award for AI, Machine Learning & Optimization

The 5 top posts last year dealt with digital transformation in insurance, automated originations, responsible AI, model governance and, strangely enough, movies!

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries

In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages

New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up

More than 85% of consumers polled said they were willing to consider opening a financial account digitally - but they have high expectations

Interactions with vulnerable customers offer critical insights that can transform business outcomes, performance and drive long-term loyalty and retention

Digital simulations allow you to safely hypothesize and test “what if” scenarios and use the resulting insights to push through pain points in your business.

To understand which tools can truly help companies in the processes of digital transformation, it is essential to understand the concept of a decision platform.

Digital transformation yields dividends in challenging year