See Customers Clearer with Hyper-Personalization at Scale
Are you seeing the people behind the data? Providing superb customer experience means achieving hyper-personalization at hyperscale
Digital Debt Collection Trends in 2023 - From Culture to Strategies
Insights from a panel discussion into debt collection trends for digitization, omnichannel communications and more
Customer Management Trends: Hyper-Personalization, Trust, & More
These were some of the top customer experience themes, breakouts, & ideas from FICO World 2023
Critical Steps to Improving Hyper-Personalization at Scale
Alyson Clarke of Forrester Consulting takes a deep dive into the implications and expectations around hyper-personalization to banks and their customers
EV and the Future of Hyper-Personalized Automotive Experiences
Steve Greenfield, CEO and Founder of Automotive Ventures, discusses how electric vehicles will drive hyper-personalization in this Q&A from FICO Mastermind
FICO World 23: Unleashing the Power of FICO Platform
Creating next-generation customer experiences
RSG Media Boosts Ad Viewership by 10-25% with FICO Optimization
Global media tech company develops AI-driven media planning platform and wins FICO® Decisions Award for AI, Machine Learning & Optimization
UK Cards Data: Cardholders Spent More in February, But Paid Less
New FICO data demonstrates cost-of-living pressures across spend and missed payments as UK consumers battle to manage finances
How to Turn UK’s Consumer Duty Compliance to Your Advantage
With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge
UK Credit Cards: Are "Established" Accounts in Trouble?
FICO data reveals worrying trends developing amongst established credit card users as missed payments rise
Modelling Deposit Price Elasticity: What Is It All About?
A price elasticity model enables the product team to set deposit rates with a sound understanding of the expected performance from the rate strategy
Hyper-Personalization Survey Highlights Boardrooms' Blind Spots
New study from Forrester shows the value of hyper-personalization and the gaps businesses face today
Artelys Uses FICO Optimization To Manage European Power Grid
Ground-breaking TERRE market platform for energy exchange wins ESG Champion in FICO® Decisions Awards
UK Cards Data: Increase in Cardholders Missing Two Payments
Many UK credit cardholders who missed one payment in December continued to struggle with their debts in the new year, with a marked increased in two missed payments
Claims Automation for Health Plans: Transformation with a Small “t”
By focusing on transformation with a small “t” that addresses measurable performance gaps, health plans and administrators can use claims automation to control costs and risk
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