At a time of rapid change, Turkish banks could use mathematical optimisation of credit strategies to navigate pricing challenges and spur growth

The advantages of a holistic, member-centric approach to healthcare are clear - as are the impacts of the failure to achieve member centricity

Customer defections are one result of poor personalization — but new Forrester report also shares how some banks are winning

Explore how transaction analytics can improve credit scoring, deepens customer relationships and reduce collection costs.

Discover how transaction analytics is revolutionizing banking by providing a 360-degree view of customer behavior and preferences

A group of eight international specialists will assess exceptional outcomes in AI, machine learning, and digital transformation

From table stakes to wild cards, use these additional data sources to drive hyper-personalized insurance offers and precision risk assessment

Having an end-goal like improving your efficiency ratio is important - here's how a digital transformation program can make that happen

Are you seeing the people behind the data? Providing superb customer experience means achieving hyper-personalization at hyperscale

Alyson Clarke of Forrester Consulting takes a deep dive into the implications and expectations around hyper-personalization to banks and their customers

Creating next-generation customer experiences

Global media tech company develops AI-driven media planning platform and wins FICO® Decisions Award for AI, Machine Learning & Optimization

A price elasticity model enables the product team to set deposit rates with a sound understanding of the expected performance from the rate strategy

New study from Forrester shows the value of hyper-personalization and the gaps businesses face today

Ground-breaking TERRE market platform for energy exchange wins ESG Champion in FICO® Decisions Awards