UK Cards Data Shows Rise in Delinquencies, First-Party Fraud Risk

In data on UK credit cards, FICO sees a rise in customers missing three payments, and signs of growing first-party fraud

How Vitality Fuels Customer Engagement & Loyalty 

Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth

How Did the Pandemic Affect UK Consumers’ Card Payments?

FICO data reveals that the positive payment behaviour from the pandemic is still persisting

UK Credit Cards Hit New Highs for Spending and Balances

FICO data suggests the ongoing impact of inflation could affect consumer affordability through 2025

Determining the Next Best Action to Grow Customer Relationships

Next best action strategies and technology balance growth and risk for banks, while advancing customer relationships

4 Key Ways to Drive Profitability With Overlimit Authorisations

Enhance your customer management strategies to boost enterprise revenue through overlimit authorisations

Predict Churn and Delinquency to Improve Telco Customer Retention

Here are 5 key steps that CSPs can take to predict rising churn and delinquency rates and improve telco customer retention

UK Card Payment Trends: Delinquencies Still Climbing

FICO UK Credit Report for August 2024 shows familiar card payment trends, but late payments are still higher than 2023

How Digital Twins & Simulation Improve Credit Line Management

Business outcome simulation enables business users to simulate changes to strategy and quickly make informed decisions to help reduce risk and enhance profitability

UK Credit Card Payment Trends - Missed Payments Are Rising

Spending falls following typical seasonal patterns, although average balance is up 5.3% year-on-year and more customers miss payments

Canadian Bankcards: Delinquencies on Monoline Cards Are Rising

FICO's Canadian Bankcards Industry Benchmarking Trends for Q2 2024 show monolines delinquencies have reached pre-COVID levels

Using More Customer Management Tools Can Generate Millions in Incremental Profit

The benefits of active vs. passive use of FICO customer management technology are clear

Brazilian Credit Risk Trends Reveal Growth Opportunities

This deep dive into the credit health of the Brazilian market presents a positive national scenario, leading to recommendations for growth in multiple credit products

Why Banks’ Deposit and Savings Strategies Must Change

Regulatory pressures and waning trust are among the factors forcing banks to better meet customers’ needs - here are some best practices

UK Credit Card Trends 2023-2024: More Spend and Delinquencies

FICO analysis of 2023-2024 data reveals how continued high costs and inflation are shaping UK credit card payment patterns

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