Here's how to get the full power of machine learning without losing the transparency that’s important from credit risk scorecards

Organizations that have deployed integrated communications are unlocking higher engagement rates, faster time-to-promise and a smoother customer experience

Credit card data reveals many Canadians are struggling to pay off their monthly balances

Call for analytics and digital transformation champions!

FICO’s global optimization solver outperforms Gemini AI-powered AlphaEvolve coding agent by improving solutions for complex, constrained math problems

This FICO World presentation highlights the vital importance of balancing customer care with collections success in a highly regulated environment

Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth

Next Best Actions / Next Best Offers balance the customer's interests and needs with your organization's business objectives, using mathematical optimization

The long-term value of a good customer decision far surpasses the short-term ROI

Lenders can unlock a competitive advantage with enhanced credit line optimization in digital onboarding, as well as optimization in customer management and debt collection

The advent of Generative AI opens the door for more targeted and effective messaging when payments are late – learn about the benefits

Here's how technology from the banking space can help telcos compete with aggressively competitive sales and retention tactics

As defaults increase collections workload, the benefits of conversational AI can prioritize agents' work and lead to faster resolution

15 companies recognized for successful innovation in AI, machine learning and decision management

Enhance your customer management strategies to boost enterprise revenue through overlimit authorisations