Decision Platforms and The Customer Experience Revolution
To understand which tools can truly help companies in the processes of digital transformation, it is essential to understand the concept of a decision platform.
How to Address Portfolio Risk Volatility Through Economic Uncertainty - Part 4
Building resilience into Collections & Recovery
Slovakia's Largest Commercial Bank Invests In Lending Decision Optimization
Slovenská Sporiteľňa uses FICO® Decision Optimizer to make the best credit offers
Creating Credit Opportunities with Open Banking
Open Banking has the potential to empower more choice for millions more consumers in Europe and Africa - better analytics and breaking down banking silos will be key
FICO Payment and Credit Trends Market Update
US consumer financial health continues to evolve as the economy recovers from the COVID-19 pandemic
The Price Walking Dead: FCA Reforms Don’t Need to Be Deadly
New FCA rules that take effect 1 Jan 2022 will remove the practice known as "price walking" from the UK general insurance market - but insurers can make this work for them
Are You Catering For The ‘Unhappy Path’ In Digital Journeys?
Bridging the expectation gap through decision planning to improve the customer experience
How to Address Portfolio Risk Volatility Through Economic Uncertainty - Part 3
Building resilience into customer management
UK Credit Market Report April: Credit Card Spend Up 12 Percent
End of lockdown spurs spending, but continued government support and accrued savings blur the true picture of UK debt
Business Navigation: Taking the Optimal Route to Your Goals
Using decision modelling and optimisation techniques similar to those used in navigation applications can help improve business performance by over 30%
How to Address Portfolio Risk Volatility Through Economic Uncertainty - Part 2
Building resilience into customer acquisition
Winners of 2021 FICO Decisions Awards Announced
Digital transformation yields dividends in challenging year
FICO Showcases New FICO® Resilience Index Insights and Enhanced Predictive Power
Latest version of FICO® Resilience Index delivers significant gains in resilience predictive power for account origination and management across lending industries
It’s 2021. Do You Know What Your AI Is Doing?
New "State of Responsible AI" report from Corinium and FICO finds that most companies don’t—and are deploying artificial intelligence at significant risk
The Midfield Pivot and the FICO Platform - Game Changers
In a world that has shifted away from an orderly and linear customer journey, we need a platform to understand how the game is evolving
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