Survey demonstrates need for advanced analytic solutions to accelerate lending and simplify delivery

The FICO UK Credit Card Market Report for January 2022 shows strong financial management by consumers, but concerns remain over UK cards trends as fuel and other costs rise

Largest microfinance bank in Latin America has used FICO Platform’s Decisions Capability to boost lending capacity and respond quickly during the pandemic

Pioneered by FICO, credit scoring has helped women worldwide get better access to credit, breaking the bias with data science

Financial services partner organizations should offer best-in-class customer communication technology, with easy implementation, ongoing management and impressive results

Here's one of the 11 commandments of digital banking: respect the fact that your customers are sharing their data with you by using it to deliver a better customer experience

Through explainable machine learning models, behavioural and PD models for the retail banking sector can be created with higher levels of predictiveness.

Developed by FICO in partnership with LexisNexis Risk Solutions and Equifax, FICO® Score XD 2 utilizes alternative data—data not included in the traditional credit bureau file

The United Nations International Day of Women and Girls in Science throws a spotlight on creating greater diversity, and it is especially important to get more women in AI

Omicron didn't dampen Christmas spending, as balances increased - but so did missed payments and other signs of trouble on UK cards

While pursuing digital banking, banks have the opportunity – nay, the imperative – to focus on humanizing the customer experience, and be personable in impersonal channels

Our top FICO Scores posts explored the expansive reach of the FICO® Score suite, as well as dispelling common misconceptions surrounding FICO® Scores.

The most popular posts in our Customer Development category dealt with credit card payments, open banking, trends for financial services and small business lending

The 5 top posts last year dealt with digital transformation in insurance, automated originations, responsible AI, model governance and, strangely enough, movies!

Great technology can’t replace an obsessive focus on and knowledge of your customers - which is why digital banking is really about insights and customer experience