See Customers Clearer with Hyper-Personalization at Scale
Are you seeing the people behind the data? Providing superb customer experience means achieving hyper-personalization at hyperscale
Digital Debt Collection Trends in 2023 - From Culture to Strategies
Insights from a panel discussion into debt collection trends for digitization, omnichannel communications and more
Customer Management Trends: Hyper-Personalization, Trust, & More
These were some of the top customer experience themes, breakouts, & ideas from FICO World 2023
Critical Steps to Improving Hyper-Personalization at Scale
Alyson Clarke of Forrester Consulting takes a deep dive into the implications and expectations around hyper-personalization to banks and their customers
EV and the Future of Hyper-Personalized Automotive Experiences
Steve Greenfield, CEO and Founder of Automotive Ventures, discusses how electric vehicles will drive hyper-personalization in this Q&A from FICO Mastermind
US Bankcards Industry Benchmarking Trends: 2023 Q1 Update
Bankcard delinquencies exceed pre-pandemic levels, higher losses are forecasted ahead
Prosper Extends Credit Access to 200K Near-Prime Clients with FICO Scores
Pioneer of peer-to-peer lending marketplace in the United States wins FICO® Decisions Award for Financial Inclusion
FICO World 23: Unleashing the Power of FICO Platform
Creating next-generation customer experiences
FICO and Chelsea Football Club to Raise Financial Literacy in U.S.
Strategic partnership between Chelsea FC and FICO aims to make a positive impact on the communities where games are played
RSG Media Boosts Ad Viewership by 10-25% with FICO Optimization
Global media tech company develops AI-driven media planning platform and wins FICO® Decisions Award for AI, Machine Learning & Optimization
UK Cards Data: Cardholders Spent More in February, But Paid Less
New FICO data demonstrates cost-of-living pressures across spend and missed payments as UK consumers battle to manage finances
How to Turn UK’s Consumer Duty Compliance to Your Advantage
With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge
What Does The Rest of 2023 Have in Store for U.S. Credit Risk and FICO Score Trends
So far in 2023, consumers have braced inflation, a balanced housing market, looming prospect of a recession, removal of medical collections data, and student loan forgiveness plan
Leveraging DDA Data in Consumer Lending to Stay Competitive
Q&A with Dale Robinson, credit risk executive at Ameriprise Financial Services, Bluestem Brands, HSBC and USBank
UK Credit Cards: Are "Established" Accounts in Trouble?
FICO data reveals worrying trends developing amongst established credit card users as missed payments rise
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