How to Build a Winning Customer Communication Strategy to Reduce Fraud and Improve Debt Resolution

Reducing fraud, improving debt collection and building customer loyalty are three gains businesses can achieve with a great customer communication strategy

Meet Our 2026 FICO Decision Awards Judges

Top executives and analysts will evaluate how FICO customers are using AI and decisioning technology to drive measurable business outcomes

Collection Strategies: Best Practices for the Digital Age

Omni-channel communications, analytics and optimization are bringing greater targeting to debt collection strategies, improving results and customer relationships

2026 FICO Decision Awards: Nominations Now Open

Call for analytics and digital transformation champions!

The Impact of Regulation on Collections and Customer Care

This FICO World presentation highlights the vital importance of balancing customer care with collections success in a highly regulated environment

Meet The 2025 FICO Decision Awards Winners!

15 companies recognized for successful innovation in AI, machine learning and decision management

Meet Our 2025 FICO Decision Awards Judges

A group of eight international specialists will assess exceptional outcomes in AI, machine learning, and digital transformation

The Future of Business: A New Engagement Model

Using decision making technology to master the modern business landscape

2025 FICO Decision Awards: Nominations Now Open

Call for analytics and digital transformation champions!

Westpac NZ Boosts Hyper-Personalization With FICO Platform

Leading New Zealand bank with more than 1.5 million customers wins FICO Pioneer Award for its advanced decision innovation

Meet The 2024 FICO Decisions Awards Winners!

18 companies recognized for successful innovation in AI, machine learning and decision management

Meet Our 2024 FICO Decisions Awards Judges

A group of eight international specialists will assess exceptional outcomes in AI, machine learning, and digital transformation

9 Success Factors for Improving Your Bank’s Efficiency Ratio

Having an end-goal like improving your efficiency ratio is important - here's how a digital transformation program can make that happen

Reinventing Device Financing for Telcos

To win an edge in the ultra-competitive telco marketplace, providers’ ability to harness the power of mathematical optimization and simulation is a key differentiator

FICO World 23: Unleashing the Power of FICO Platform

Creating next-generation customer experiences

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