The most popular posts in our Customer Development category dealt with credit card payments, open banking, trends for financial services and small business lending

The 5 top posts last year dealt with digital transformation in insurance, automated originations, responsible AI, model governance and, strangely enough, movies!

Experiments in credit management can lead to great gains in profitability and other metrics - here are four guiding principles to boost your success

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries

In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages

New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up

Supply chain issues aren’t the only things that can ruin your holidays this year

More than 85% of consumers polled said they were willing to consider opening a financial account digitally - but they have high expectations

Cobots are collaborative robots, and they're part of the way financial services fight fraud and financial crime

After 65 Years, FICO (still) innovates and leads with our software solutions.

Interactions with vulnerable customers offer critical insights that can transform business outcomes, performance and drive long-term loyalty and retention

Home Credit is a finalist in the Banking Tech 2021 Awards, in the Best Use of AI category, for a project using AI-powered optimization from FICO

Build Stronger, More Profitable Portfolios with Pooled Models that Drive Smarter Originations Decisions

From three days to seconds: cloud-hosted FICO Platform helps Care by Volvo approve applications in real-time

Using pooled models in addition to bureau scores can help creditors make more precise, value-based decisions at the origination stage.