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What Is Customer Acquisition? How to Create a Great Customer Acquisition Strategy

Customer acquisition is a strategic process to attract and convert the right buyers into paying customers, and has specific requirements in financial services

Card-Not-Present Fraud Remains a Leading Concern as Payment Systems Evolve

Card and card-not-present (CNP) fraud continue to be significant global challenges, but the right technology can help fight criminals committing the fraud

How to Build a Winning Customer Communication Strategy to Reduce Fraud and Improve Debt Resolution

Reducing fraud, improving debt collection and building customer loyalty are three gains businesses can achieve with a great customer communication strategy

How to Build a Winning Enterprise Fraud Management Strategy

Enterprise fraud management can break down fraud prevention operational silos so that fraud and abuse can be tackled at the customer level, rather than just the account level

What Is First-Party Fraud? How It Occurs and How to Stop It

From banks to telcos to debt collection agencies, what looks like unrecoverable bad debt may in fact be first-party fraud - here's how to reduce its impact

Digital Wallet Fraud: How It Works and How to Fight It

A full view of the customer journey is critical to detecting and preventing digital wallet fraud, as are enhanced communications and segmented strategies

Meet Our 2026 FICO Decision Awards Judges

Top executives and analysts will evaluate how FICO customers are using AI and decisioning technology to drive measurable business outcomes

The CIO’s Role in Achieving Responsible AI: Conduit in Chief

The CIO’s Role in Achieving Responsible AI: Conduit in Chief

Why AI Needs a Platform to Deliver ROI

A unified AI decisioning platform is critical to operationalize AI across the enterprise

The Future of Fraud Protection: From Platforms to Agentic AI

A new report from Chartis Research shines a spotlight on how fraud platforms, GenAI, agentic AI and real-time payments are driving fraud protection forward

New Technology Can Detect & Prevent Scams in Real Time

Protect your customers and prevent fraud losses from various types of scams using intelligent intervention

How to Unlock the Hidden Patterns in Payment Transactions

Applied Intelligence helps capture payments data across the business

Key Considerations to Manage Bust-Out Fraud and Check Kiting

Improve customer management and reduce losses from check fraud by managing payment hold strategies using analytics

Using SMS, RCS and WhatsApp in Omni-Channel Communications

Lenders in Brazil can improve collections and fraud strategies by optimizing the balance of digital message channels

How Is Credit Card Fraud Changing in Europe?

The FICO European Fraud Map shows how Card Not Present fraud is rising across Europe, and why a unified approach to fighting fraud is vital

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