Our comprehensive survey uncovered striking regional differences in consumer priorities and behaviors, challenging conventional wisdom about what drives account selection

Learn how FICO® Score 10 BNPL and FICO® Score 10T BNPL will incorporate BNPL accounts within credit reporting frameworks

Reducing fraud, improving debt collection and building customer loyalty are three gains businesses can achieve with a great customer communication strategy

From banks to telcos to debt collection agencies, what looks like unrecoverable bad debt may in fact be first-party fraud - here's how to reduce its impact

Navigate the complexities of enterprise fraud management with seamless orchestration, real-time detection, and scalable prevention and intervention strategies.

Inflation fatigue puts more borrowers under financial pressure

FICO survey shows even digital-savvy customers still prefer to open accounts in branches - understanding their reasons can help you give them confidence in digital channels

By predicting customer scenarios and automating collections communications, telco operators can improve collections and lower costs

FICO is working with major Buy Now Pay Later service provider to thoroughly analyze new credit data source

Outlier or Start of a New Credit Score Trend?

Real-time communications play a key role for banks to balance sensible friction in fraud management with customer preferences for ease and convenience

Multiple Factors Impacting Scores, as Missed Payments and Consumer Debt Continue to Rise

Fraud prevention leaders outline their concerns and priorities for tackling application fraud at FICO virtual roundtable

Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences

One effective way for service providers to protect customers against fraud schemes is through automated, real-time, two-way communication and notification