New Technology Can Detect & Prevent Scams in Real Time
Protect your customers and prevent fraud losses from various types of scams using intelligent intervention
Communicating with Your Customers to Beat Fraud
With real-time, omni-channel communications, banks can improve fraud management and customer experience with personalized outreach
Four Key Changes in Collections Since COVID-19 Struck
Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic
Digital Customer Communications and COVID-19
Collections teams are now responsible for more customers than ever — are they ready?
Is Your Collection Operation Stepping Up to the Pandemic Challenge?
Beyond short-term impacts, portfolios, workforces and operating models are changing
Tracking Credit Risk in a Challenging Economy - South Africa
Using FICO Scores for account management can help lenders identify which borrowers have increased risk
Creative Ways to Help Vulnerable Customers
Can the banking industry match the innovative approaches used in utilities?
New Challenges for Strong Customer Authentication
While there are several viable routes to strong customer authentication, the choice of a second factor, possession, is posing problems.
Why Account Management Scores Matter – in Russia and Beyond
In this post, I will share analysis that shows why using account management scores in addition to account origination scores is important.
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