eKYC – Why Malaysian Banks Must Act Now!
Bank Negara confirmed in July 2020 that banks and other financial institutions could deploy eKYC as part of the onboarding process.
Four Key Changes in Collections Since COVID-19 Struck
Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic
Digital Customer Communications and COVID-19
Collections teams are now responsible for more customers than ever — are they ready?
Is Your Collection Operation Stepping Up to the Pandemic Challenge?
Beyond short-term impacts, portfolios, workforces and operating models are changing
Developing A Platform Approach To Decision Automation To Combat A Crisis
Learn how to establish a resilient, digital customer development infrastructure to meet the challenges of today and tomorrow
Creative Ways to Help Vulnerable Customers
Can the banking industry match the innovative approaches used in utilities?
$13.5M Loss Shows Why Layered Fraud Defences Matter
Cosmos Bank recently had $13.5 million siphoned off by hackers linked to the Lazarus Group in North Korea. These attacks emphasize the need for layered fraud defences and controls that effectively mitigate such risks.
The Secret Ingredients of Centralized Decisions
Instead of connecting one analytic powered decision solution to another, our customers are asking us to plan out a full, enterprise-wide, centralized decision solution.
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Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.