eKYC – Why Malaysian Banks Must Act Now!
Bank Negara confirmed in July 2020 that banks and other financial institutions could deploy eKYC as part of the onboarding process.
Four Key Changes in Collections Since COVID-19 Struck
Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic
Digital Customer Communications and COVID-19
Collections teams are now responsible for more customers than ever — are they ready?
Is Your Collection Operation Stepping Up to the Pandemic Challenge?
Beyond short-term impacts, portfolios, workforces and operating models are changing
Creative Ways to Help Vulnerable Customers
Can the banking industry match the innovative approaches used in utilities?
Optimizing Resource Placement in Bank Deserts
AI has long been used for optimizing resource placement and rural bank location should be no exception
Reinventing Origination: Fixing the Decisions that Matter
How analytics can transform the offer determination and decision accuracy process.
$13.5M Loss Shows Why Layered Fraud Defences Matter
Cosmos Bank recently had $13.5 million siphoned off by hackers linked to the Lazarus Group in North Korea. These attacks emphasize the need for layered fraud defences and controls that effectively mitigate such risks.
Take the next step
Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.