Bank Negara confirmed in July 2020 that banks and other financial institutions could deploy eKYC as part of the onboarding process.

AI has long been used for optimizing resource placement and rural bank location should be no exception

How analytics can transform the offer determination and decision accuracy process.

New rules on blocking robocalls could also apply to unwanted calls — a subjective categorization with unknown implications for debt collectors.

Banks and fintechs and other FIs have an opportunity to help customers affected by federal shutdown with flexible collection solutions.

Cosmos Bank recently had $13.5 million siphoned off by hackers linked to the Lazarus Group in North Korea. These attacks emphasize the need for layered fraud defences and controls that effectively mitigate such risks.