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New Technology Can Detect & Prevent Scams in Real Time

Protect your customers and prevent fraud losses from various types of scams using intelligent intervention

Communicating with Your Customers to Beat Fraud

With real-time, omni-channel communications, banks can improve fraud management and customer experience with personalized outreach

How to Get Better Results from Your ‘Lift and Shift’ Project

Moving to a ‘Lift, Shift and Enhance’ strategy can deliver substantial growth and future-proof your operation

eKYC – Why Malaysian Banks Must Act Now!

Bank Negara confirmed in July 2020 that banks and other financial institutions could deploy eKYC as part of the onboarding process.

New Challenges for Strong Customer Authentication

While there are several viable routes to strong customer authentication, the choice of a second factor, possession, is posing problems.

Data-Driven Strategies: Looking Beyond the Commonplace

In this post, I explore the benefits of applying data-driven techniques to strategy design.

$13.5M Loss Shows Why Layered Fraud Defences Matter

Cosmos Bank recently had $13.5 million siphoned off by hackers linked to the Lazarus Group in North Korea. These attacks emphasize the need for layered fraud defences and controls that effectively mitigate such risks.

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