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Four Key Changes in Collections Since COVID-19 Struck

Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic

Digital Customer Communications and COVID-19

Collections teams are now responsible for more customers than ever — are they ready?

Is Your Collection Operation Stepping Up to the Pandemic Challenge?

Beyond short-term impacts, portfolios, workforces and operating models are changing

Tracking Credit Risk in a Challenging Economy - South Africa

Using FICO Scores for account management can help lenders identify which borrowers have increased risk

Creative Ways to Help Vulnerable Customers

Can the banking industry match the innovative approaches used in utilities?

Energy Optimization: Ørsted Wins FICO Decisions Award

Ørsted, the world's leading offshore wind farm developer, has used FICO® Xpress Optimization to develop a novel digital energy optimization solution.

Why Account Management Scores Matter – in Russia and Beyond

In this post, I will share analysis that shows why using account management scores in addition to account origination scores is important.

How Energy Optimization Can Make Renewables More Reliable

You can’t control the sun, the wind or the snow. But using predictive and prescriptive analytics, along with optimization algorithms, you can do the next best thing.

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