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Expanding Access to Credit Through Alternative Data

The UltraFICO Score enables lenders to make more refined credit decisions than they can with the traditional FICO Score alone.

eKYC – Why Malaysian Banks Must Act Now!

Bank Negara confirmed in July 2020 that banks and other financial institutions could deploy eKYC as part of the onboarding process.

Four Key Changes in Collections Since COVID-19 Struck

Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic

Digital Customer Communications and COVID-19

Collections teams are now responsible for more customers than ever — are they ready?

Is Your Collection Operation Stepping Up to the Pandemic Challenge?

Beyond short-term impacts, portfolios, workforces and operating models are changing

Creative Ways to Help Vulnerable Customers

Can the banking industry match the innovative approaches used in utilities?

$13.5M Loss Shows Why Layered Fraud Defences Matter

Cosmos Bank recently had $13.5 million siphoned off by hackers linked to the Lazarus Group in North Korea. These attacks emphasize the need for layered fraud defences and controls that effectively mitigate such risks.

FICO Score XD 2 and Innovations in Financial Inclusion

A key point that the experts underscored during the Financial Inclusion sessions at LendIt was that expanding financial inclusion is a win-win proposition.

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