Optimizing Resource Placement in Bank Deserts
AI has long been used for optimizing resource placement and rural bank location should be no exception
Reinventing Origination: Fixing the Decisions that Matter
How analytics can transform the offer determination and decision accuracy process.
Are We Being Too Sensitive about Price Sensitivity?
The view that pricing optimisation outcomes focus squarely on a customer’s price sensitivity may be short-sighted.
Fair Pricing with Price Optimisation
Some people believe that the application of price optimisation takes advantage of price-insensitive customers. In fact, a powerful pricing engine is more necessary than ever.
Will PSD2 and SCA Ruin Your Customer Experience?
Alarmingly, from RFPs we’ve seen at FICO, many banks are creating systems that will either be non-compliant with SCA or will create an unacceptable customer experience
Why Should Banks Automate More Fraud Communications?
Fraud communications and other interactions are increasingly seen as a vital part of the customer experience.
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