New Technology Can Detect & Prevent Scams in Real Time
Protect your customers and prevent fraud losses from various types of scams using intelligent intervention
Communicating with Your Customers to Beat Fraud
With real-time, omni-channel communications, banks can improve fraud management and customer experience with personalized outreach
eKYC – Why Malaysian Banks Must Act Now!
Bank Negara confirmed in July 2020 that banks and other financial institutions could deploy eKYC as part of the onboarding process.
New Challenges for Strong Customer Authentication
While there are several viable routes to strong customer authentication, the choice of a second factor, possession, is posing problems.
Will PSD2 and SCA Ruin Your Customer Experience?
Alarmingly, from RFPs we’ve seen at FICO, many banks are creating systems that will either be non-compliant with SCA or will create an unacceptable customer experience
$13.5M Loss Shows Why Layered Fraud Defences Matter
Cosmos Bank recently had $13.5 million siphoned off by hackers linked to the Lazarus Group in North Korea. These attacks emphasize the need for layered fraud defences and controls that effectively mitigate such risks.
Why Should Banks Automate More Fraud Communications?
Fraud communications and other interactions are increasingly seen as a vital part of the customer experience.
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Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.