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eKYC – Why Malaysian Banks Must Act Now!

Bank Negara confirmed in July 2020 that banks and other financial institutions could deploy eKYC as part of the onboarding process.

Tracking Credit Risk in a Challenging Economy - South Africa

Using FICO Scores for account management can help lenders identify which borrowers have increased risk

Why Account Management Scores Matter – in Russia and Beyond

In this post, I will share analysis that shows why using account management scores in addition to account origination scores is important.

Will PSD2 and SCA Ruin Your Customer Experience?

Alarmingly, from RFPs we’ve seen at FICO, many banks are creating systems that will either be non-compliant with SCA or will create an unacceptable customer experience

$13.5M Loss Shows Why Layered Fraud Defences Matter

Cosmos Bank recently had $13.5 million siphoned off by hackers linked to the Lazarus Group in North Korea. These attacks emphasize the need for layered fraud defences and controls that effectively mitigate such risks.

Why Should Banks Automate More Fraud Communications?

Fraud communications and other interactions are increasingly seen as a vital part of the customer experience.

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