FICO Fraud Expert Naomi Palmer Wins Women in Credit Award
Naomi Palmer, a fraud consultant at FICO, won silver in the ‘Team Player of the Year’ category
Stopping Financial Crime in Australia
Is the “Fast Follower” mentality holding back AML in Oz?
Will PSD2 and SCA Ruin Your Customer Experience?
Alarmingly, from RFPs we’ve seen at FICO, many banks are creating systems that will either be non-compliant with SCA or will create an unacceptable customer experience
Authorised Push Payment Fraud – The Liability Challenge
The National Board for Customer Disputes in Sweden have ruled that banks should be liable for so-called “push payment” fraud losses over a certain amount.
How to Spot Counterfeit Cards — It Takes a Network
Counterfeit cards are relatively simple to spot. So how were the criminals in the European road tolls scheme successful?
Why Should Banks Automate More Fraud Communications?
Fraud communications and other interactions are increasingly seen as a vital part of the customer experience.
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