COVID-19 Checklist for Banks: 6 Changing Fraud Patterns
As consumer spending patterns change in the pandemic, fraudsters are changing to match
COVID-19 Checklist for Banks: Managing Vulnerable Customers
New communications tools must be combined with a focus on each borrower's financial circumstances, to identify vulnerable customers and how to manage them
COVID-19 Banking Checklist: 5 Risk Recommendations
Segmentation and new variables are among the COVID-19 banking recommendations
Measuring and Eliminating Customer Friction
A digital transformation resolution for 2020.
Are We Being Too Sensitive about Price Sensitivity?
The view that pricing optimisation outcomes focus squarely on a customer’s price sensitivity may be short-sighted.
Fair Pricing with Price Optimisation
Some people believe that the application of price optimisation takes advantage of price-insensitive customers. In fact, a powerful pricing engine is more necessary than ever.
Russian Credit Health Keeps Rising
Following a slide that lasted four+ years, the FICO® Credit Health Index for Russia began climbing in April 2016 and climbed another 2 points last quarter.
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